Shipping policy
Delivery Times
We want you to get your order as quickly as possible! All orders are packed and sent within 24 hours of receiving them. This is subject to your items being in stock and available to ship. Pre-order items will be sent when they arrive in our warehouse.
We do get busy during holiday and product launches, we are also a small team, so slight delays may occur during this time
We ship from our showroom in Sydney and send orders out Monday to Friday.
Sustainable Packaging
All orders are packed in sustainable packaging! We use bio-degradable bubble wrap, compostable mailers, and repurposed or recycled cardboard boxes, amongst many other sustainable options.
Shipping Rates
Within Australia
- Free shipping for orders over $150 within Australia excluding bulk items / furnitures
International
New Zealand: Free shipping for orders to from over 300 AUD
*Other countries: Free shipping for orders from over 400 AUD
- Exclude some of the large items (You will be contacted after the order is placed before shipment progresses)
*Free Shipping directly to customers in USA, Canada, New Zealand, Singapore, UK, Part of Europe and Part of Asia. The rest of the world's rates will be calculated at checkout by using competitive courier rates.
Duties & Taxes: all international orders may be subject to duties and taxes. These can include customs and import taxes established by local customs authorities and may be government import requirements. This payment is the customer's responsibility, and Saarde has no control over this and will not refund customers for any charges incurred.
Please get in touch with your local customs office if you would like more information regarding duties and taxes.
Standard Rate Shipping
Standard Rate Shipping is calculated by the carrier based on weight, size, and delivery destination.
The final delivery rate for your order will be calculated at the checkout. To calculate, please add all items to your shopping cart and ensure your delivery details are correct.