Wholesale Term of Trade
A minimum order spend applies for wholesale orders. All Wholesale orders must be $500.00 or over.
Freight is not included in product pricing for wholesale and trade accounts. Instead, it is calculated and applied to your order before invoicing & payment. For international orders, you will receive a freight quote before your order is shipped. In-stock items usually ship the next day. If you place an order containing backorder and in-stock items, the order will be split to ship in-stock items immediately. Products that are not available will be placed on backorder and dispatched once back in stock. Shipping fees apply to each separate order.
RETURNS & CANCELLATIONS.
Return of faulty/broken items should occur within 7 days of receiving them. To report a broken item, please email the details of the damage and an image to firstname.lastname@example.org and quote your invoice number. Non-delivery must be reported immediately. All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept returns of unsold goods, change of mind or preference of natural variation in patterned items like marble, wood, resin etc. Most Saarde products are handmade. Therefore, some variation between each piece will be evident. The surface of natural & handmade products is crafted to embrace the natural differences in each piece. This is not considered a fault. Any refunds will be processed only once all goods are returned to us and approved for refund by the team. Freight is not refunded in these cases.
Please note as a Saarde stockist, you do not automatically receive exclusivity in your area. We endeavour to ensure there is no crossover of specific product lines in your suburb but cannot offer exclusivity of the range when purchasing only from specific categories. Please get in contact if you would like to check on stockists in your area/to request exclusivity of certain product lines you wish to stock. These requests are assessed on a case-by-case basis, in consultation with our local agents/sales team.
We will ship your order out as soon as possible. In-stock items will usually ship next day.
Prices shown are inclusive of GST in Australia and Exclusive GST in International. We reserve the right to alter our pricing at any time unless already invoiced. The RRP for each product is listed on our website (www.saarde.com). Stockists are free to set their own pricing as you see fit, but we ask that the products do not retail under the set RRP unless they are clearly marked as being on sale. We kindly request that new collections are not sold below the RRP.
Saarde products may not be distributed through any physical or online marketplaces, including eBay, Etsy, Amazon etc. Selling Saarde products on these marketplaces breaches our distribution policy and is not allowed under any circumstance. Products can be sold on a stockist's website only once this product has been ordered directly from Saarde unless special permission is given.
The first two orders are on pre-payment terms. From third orders onward account becomes a 7-day term. Please let us know if you wouldn't like to move to 7-day term. All in-stock items will be immediately shipped out account with a 7-day term. We accept VISA and MasterCard or EFT. We do not accept Amex or Paypal for Wholesale and Trade orders. Please state your invoice number as the payment reference when paying via EFT.
Estimated delivery dates are approximate and for guidance only. We try our best to get your order dispatched to you as soon as possible, but we are sometimes affected by delays outside of our control. We reserve the right to cancel the production of any of the products in our range. If this occurs, the payment received for the cancelled product will be fully refunded to the stockist if applicable.
COPYRIGHT & INTELLECTUAL MATERIAL.
All Saarde product images and product copy are subject to copyright and are the property of Saarde. As such all products listed for sale online must show our style names and that they are clearly Saarde-branded products. Approved Saarde stockists are welcome to use any of the images on the Saarde website to promote the product/s if these products have been purchased directly from Saarde. High-resolution images are available for download via email request. Get in touch at email@example.com for more info/to request images. Please contact us if you need clarification on image usage and we can direct you to our brand guidelines.
AGREEMENT OF TERMS.
By placing an order with Saarde, you agree to the above terms and conditions. These terms are subject to change at any time. If the terms are amended, they will be effective immediately.